Advanced Manufacturing Control Systems (AMCS) today announced the AMCS Platform Summer Release 2021, which aims to accelerate the “digital transformation” of both the user and customer self-service experience and increase the automation of transportation management.
The technology provider for the waste, recycling and resource management industries helps its customers “reduce operating costs”, “increase asset utilization” and “optimize margins” by providing digital solutions for the emerging global circular economy.
This summer release will create a new platform user experience throughout the Customer Care module, with the user interface tailored to the day-to-day needs and tasks of a customer service representative.
The result is a user experience designed for ease of use, with the aim of maximizing productivity with quick access to the most frequently used services.
AMCS ‘new “Easy to Order – Easy to Pay” e-commerce portal will also offer a more “natural” user experience, with shoppers able to equip themselves with shopping cart and one-click payment functions to make multiple and repeat purchases.
In addition, the AMCS Transport Management System has been expanded to cover liner services with one trip, such as skip and roll-off work.
This gives planners access to the full range of automated planning, integrated resource management and live monitoring tools to manage this service area.
In addition, it offers a “single-click sequence optimization service†for automatically inserting orders into collections, taking into account restrictions such as customer access and time restrictions.
In addition, the new AMCS telematics solution was developed to collect tracking and telematics data – such as driver behavior, engine performance, fuel consumption – in combination with the route details in order to offer planners a “data-rich” dashboard for improved visibility and control.
Regarding the developments of the Summer Release, Elaine Treacy, Global Product Director at AMCS said: “We are proud to be the first company in the waste and recycling market to offer an industry-specific transport management system that is embedded in the AMCS platform No need to connect isolated applications.
“We’re solving one of the biggest challenges companies in the industry face by offering a smarter platform that enables CRM, billing, scales and materials management to work seamlessly in real time to unlock the full potential of intelligent waste collection processes.
“The significant advances we’ve made over the years with our SaaS platform, delivering a superior user experience and an open standards ecosystem, continue to play a critical role in bringing industry-leading intelligent technology to our customers to make your company future-proof and deliver value-oriented results. “
