Global B2B E-Commerce Digital Transformation Market was valued at US$231244.55 million in 2019 and grew at a CAGR of 21.68% during the forecast period
PUNE, India, December 15, 2020 /PRNewswire/ —
- The COVID-19 pandemic is expected to have a positive impact on the digital transformation B2B e-commerce market. In the pandemic situation, companies are increasingly shifting to the e-commerce sales channel. E-commerce sites allow for virtual transactions that are helping curb the spread of the virus. in the ChinaFor example, the number of B2B companies opening e-commerce websites or affiliated with online platforms such as Alibaba and Focus Technology Co., Ltd. (made-in-china.com) work together has increased significantly. . These companies are also looking for effective cyber security solutions to mitigate the risks of data and financial hacks that can result in significant revenue losses for businesses.
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- Customer relationship management (CRM) solutions are in high demand in the digital transformation B2B e-commerce market. B2B CRM solutions help increase customer interactions, which in turn leads to reduced customer churn. Personalization can be provided through CRM software and a larger pool of businesses can be managed with bespoke solutions. For example, Salesforce.com, Inc. offers a B2B customer management solution that helps transition to e-commerce in weeks through faster cloud-based delivery options. B2B complexities such as reorder management, account hierarchies, custom catalog management, contract price management, etc. can be easily accomplished with salesforce’s B2B eCommerce solution.
- Small and medium-sized businesses are expected to witness the highest growth in the global B2B e-commerce digital transformation market during the forecast years. Small B2B companies are transitioning to adopting B2B e-commerce to reduce operational expenses incurred by brick-and-mortar stores. Additionally, these companies can also supply international companies with a well-defined e-commerce website, driving the digital transformation of the B2B e-commerce market.
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- Some of the players operating in Digital Transformation B2B E-Commerce Market are Accenture, Adobe, Amazon Web Services, Inc., Atos, Cognizant, Deloitte Touche Tohmatsu Limited, Ernst & Young Global Limited, IBM Corporation, Infosys Limited, KPMG International Limited among others.
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