DOWNER’S GROVE, Illinois., January 24, 2022 /PRNewswire/ — TWG, part of Dover (NYSE: DOV), has launched its global e-commerce site, shop.dovertwg.com. The site brings TWG’s shopping and shopping experience online, showcasing TWG’s entire mechanical and electronic brand portfolio of products and parts available for purchase online. It reflects a significant investment in TWG’s digital transformation to improve customer experience.
“Delivering great customer experiences is a core concern of TWG, and the new TWG online store offers our customers a seamless shopping and shopping experience,” said Arjun Mirdha, President of the TWG. “In addition, TWG’s online store is a competitive advantage. It empowers our customers to increase sales, product market knowledge, and increase market share by reducing the time to identify the right products, create customer quotes, and quickly purchase TWG products and parts.”
TWG online store will increase productivity and increase efficiency for customers. In particular, customer development teams can quickly select the right product for their applications, sales teams can shop simultaneously with their customers during the pre-sales process, and purchasing teams can quickly place orders, accelerating the shopping experience.
TWG’s online store also provides Original Equipment Manufacturers (OEM) access to the company’s robust product selection to identify potential products across the breadth of the TWG portfolio. This will give OEMs better insights into TWG products that could support their specific projects during the innovation product life cycle.
For distributors, the TWG online store enables sales teams to quickly respond to customer inquiries in all markets. Additionally, by providing end-user shopping opportunities, distributors can efficiently guide their customers through the buying process and increase sales conversions.
Sales teams, engineering teams, and purchasing teams will also discover interactive features and functionality that accelerate their shopping and shopping experience, including:
- 3-Way Search: The ability for buyers to quickly find products and parts by searching by keyword, unit/assembly, part number, or serial number.
- Product Selector: Shoppers can quickly filter their ideal product with our robust product attribute selector.
- Quick Order: Allows customers to quickly add their products to their cart.
- Product CSV Upload: Shoppers can quickly upload products to their cart or share their cart with other business functions to make purchases on their behalf.
Examples of TWG eCommerce products include dp Winch Recovery, Utility and CTL Bumper Winches, Pullmaster Planetary Winches, Hoists and Gear Drives, Gear Products Hydraulic Pump Drives, Slewing Ring Bearings and Rotators, Tulsa Winch Planetary Winches, Rufnek Planetary and Worm Winches, and Greer LMI Systems and Wind Speed Indicators.
Visit shop.dovertwg.com for more information.
About TWG:
TWG is a leading manufacturer of winches, hoists, slewing ring bearings, gear drives, hydraulic pump drives, electronic monitoring systems and more. We offer a wide range of products across seven model lines: dp Winch, Gear Products, Greer Company, LANTEC, Pullmaster, Tulsa Winch and RUFNEK – with over a million units installed. To learn more about TWG, visit dovertwg.com.
About Dover:
Dover is a diversified global manufacturer and solutions provider with annual sales of over 7 billion dollars. We deliver innovative equipment and components, consumables, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions, and Refrigeration & Food Equipment. Dover combines global reach with operational agility to lead in the markets we serve. Known for their entrepreneurial approach for over 65 years, our team of more than 25,000 people has an empowered mindset and works with clients to redefine what is possible. headquarters in Downers Grove, Illinois, Dover is traded on the New York Stock Exchange under the symbol “DOV”. For more information, see dovercorporation.com.
TWG contact:
Kirsten Oelrich
(918) 232-8497
[email protected]
Dover media contact:
Adrian Sakowicz, Vice President, Communications
(630) 743-5039
[email protected]
Dover investor contact:
Andrey Galiuk, VP, Corporate Development and Investor Relations
(630) 743-5131
[email protected]
SOURCE Dover
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